As all items are made to order. As soon as your order has been processed and shipped, you will receive a shipping confirmation email with USPS tracking information. Changing your shipping speed does not change the 7-12 business day turnaround time. After your order has been shipped, please allow an additional 2-7 business days for delivery.
We cannot accept responsibility for lost or stolen packages. We also cannot change your delivery address once your order has been shipped. Please contact your local USPS if you believe your package was lost or stolen.
If your package has been lost, please file a claim with USPS.
Pequeñas Manos does not offer refunds on any purchases. If you receive a defective item, please email firstname.lastname@example.org and we will get you taken care of immediately.
All items applicable for return must be unwashed, unworn, and in original condition with tags. Returns must approved and be postmarked within 14 days of receiving the original order.
A credit will be issued within 5 business days of receiving your return for the amount paid, less shipping costs.